That promise starts with the parts source that is closest to you: your local John Deere dealership and their total service commitment to you. The rest gets taken care of by an unstoppable logistics operation and our massive European parts warehouse, where more than 300,000 different parts are readily available for delivery next-day.
Did you know that, on average, 8 out of 10 orders can be filled immediately by your dealer? And that the parts experts at your local dealer can see availability at other dealers? You can see availability for yourself by checking stock on JDParts.com and even order straight from there. However, 80% of what you need is right down the road anyway, even late into the evening during harvest season.
Our visitors tell us they’ve never seen anything like it. That’s probably true, unless you have ever been in a warehouse that’s the size of 12 soccer pitches? This is where we stock more than 300,000 different parts – everything from a knife bolt to a 10.7 m combine auger. The best bit: things move fast. Our advanced logistics and packaging systems can ship a next-day delivery order a mere 2 hours after it came in.
In addition, our warehouse in Nottinghamshire holds more than 40,000 different parts. The majority of dealer over-night orders for UK and Ireland dealers are supplied from here.
It takes a state-of-the-art parts support centre to run a sophisticated international logistics network like ours. Its stellar team makes sure that almost all parts shipped from our warehouses and depots in Europe and the U.S. get delivered as promised. In some cases that even includes flash orders directly to the factories that get fulfilled straight from there.
The right part is just the beginning; to get your equipment back into the field fast, you can count on the highly trained and certified technicians at your dealership. They use the latest John Deere diagnostic equipment and tools, to quickly diagnose and repair your John Deere machine. And if your machine has JDLink, our bespoke telematics solution, it may even be possible to diagnose remotely to enable even faster resolution and increase uptime.